Vendor Terms & Conditions

These are the terms and conditions on which Boram Shopping offers the Boram Shopping Vendor Store service to you.

By operating a Boram Shopping Vendor store, including using a Boram Shopping Vendor store to list any item for sale, you accept these terms and conditions.

If you do not accept these terms and conditions, you must not use the Boram Shopping Vendor Store service.

We may update these terms and conditions from time to time. We will communicate all changes by Site Announcement. Unless otherwise stated, amendments will be effective immediately upon posting of the amended terms and conditions on this Website. You are responsible for ensuring you are familiar with the latest terms and conditions. Your continued use of the Services represents your agreement to be bound by the terms and conditions as amended.

 These terms and conditions were last updated 06 June 2018.

 

1. Eligibility criteria

1.1 To be eligible to operate a Boram Shopping Vendor store, you must:

a) be a Boram Shopping member;

b) have an account name consistent with the registered name or trading name of your business;

c) be approved by Boram Shopping.

1.2 Boram Shopping may review your eligibility at any time and you must always meet the criteria in clause 1.1.

1.3 These criteria may change from time to time and we will communicate all changes by Site Announcement

 

2. Management of your Boram Shopping Vendor store

2.1 You must nominate a person (or people) with the authority to operate your Boram Shopping Vendor store. Boram Shopping will accept instructions only from authorised people. The people you nominate must have authority to make decisions on customer complaints.

2.2 You must maintain a consistent product range, in terms of the type, quality and number of products listed. Any significant variation of product range must be approved by Boram Shopping.

2.3 You must maintain a high standard of customer service, respond promptly to customer enquiries, have a consistent and effective complaints handling process, and resolve customer complaints in a timely and fair manner.

2.4 You must comply with all applicable laws, including the Consumer Guarantees Act 1993, Fair Trading Act 1986, Sale of Goods Act 1994 and the Contractual Remedies Act 1979, as well as any applicable product safety standards.

2.6 You will ensure discounted pricing and clearance labelling on your listings is used responsibly and is not likely to mislead or deceive others. We may limit your access to the 'list price/sales price' pricing function if we have concerns about your use of discounted pricing, or if you are in breach of these terms and conditions.

  

3. Fees

3.1 You must pay the fees defined on the plan you are running.

3.2 You must ensure your Boram Shopping account has sufficient credit in it to pay the fees when they are due.

 

4. General

4.1 Boram Shopping will provide you with specifications for images for your Boram Shopping Vendor store and you must provide suitable images. Boram Shopping may update image specifications from time to time and you must update your Boram Shopping Vendor store images to meet the new specifications.

4.2 You must not provide your phone number (or email address if you are an approved overseas seller operating a Store) and physical address and other contact details in your listings.

4.3 You may link to your own website from your Boram Shopping Vendor store page, provided your website does not include any shopping cart or e-commerce facility. You must not link to any third party website. You must demonstrate a commitment to selling through Boram Shopping and not incentivise or solicit customers to transact with you outside Boram Shopping.

4.4 Boram Shopping can remove or decline to display content in your Boram Shopping Vendor store if we believe it is likely to negatively affect Boram Shopping's website or brand or other users' experience of Boram Shopping.

4.5 Boram Shopping reserves the right to set conditions on the operation of your Boram Shopping Vendor store.

4.6 Boram Shopping Vendor stores, like Boram Shopping Vendor accounts, are not transferable.

 

5. Closure or suspension

5.1 You may close your Boram Shopping Vendor store at your discretion by giving Boram Shopping notice in writing. Your Boram Shopping Vendor store will close at the end of the billing period in which Boram Shopping receives such notice from you, or on a date mutually agreed.

5.2 Boram Shopping may suspend your Boram Shopping Vendor store if you breach these terms and conditions. Boram Shopping will notify you of any suspension, the nature of the breach, and steps you must take to have your Boram Shopping Vendor store reinstated. You will not be entitled to any reduction of fees during the period of your Boram Shopping Vendor store's suspension.

5.3 Boram Shopping may terminate your Boram Shopping Vendor store at its discretion by notifying you in writing. Your Boram Shopping Vendor store will close at the end of the billing period in which Boram Shopping sends you such notice, or on a date mutually agreed.

5.4 In case of any suspension or termination of your Boram Shopping Vendor store you agree complete any trades with Boram Shopping users in a timely and fair manner.